Sophisticated attack or human error?: how Optus lost control of your data

In the days since Optus first reported that potentially millions of its customers’ private information – from birth dates to Medicare numbers – had been breached, it has faced threats of blackmail, a potential class action and a public spat with the home affairs minister.

Reporter Josh Taylor and Jane Lee discuss the fallout from the data breach and whether this was a ‘sophisticated attack’ on the telco, or a failure of the company’s own security systems

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